Refund policy
Hassle-Free Returns Policy
Changed your mind?
We offer full refunds on returns meeting these conditions:
We offer full refunds on returns meeting these conditions:
- 30-Day Window: Request a return within 30 calendar days of delivery.
- Original Condition: Item must be unused, unopened, and in its original sealed packaging with: All tags, labels, seals, and accessories intact.
- No signs of wear, damage, or alteration.
- Proof of Purchase: Provide your order number or receipt.
How to Return:
Request Authorisation: Contact us at
yourcaddy@woolloomooloogc.com
or via your account dashboard within 30 days.
Ship It Back:
Use our prepaid return label (free) or your own carrier (customer pays return shipping).
Use our prepaid return label (free) or your own carrier (customer pays return shipping).
Get Refunded:
Once verified, your refund processes in 7 days to your original payment method.
Once verified, your refund processes in 7 days to your original payment method.
Faulty or Incorrect Goods:
If you receive faulty or incorrect goods, please contact our customer service team within 30 days of receiving your order at
If you receive faulty or incorrect goods, please contact our customer service team within 30 days of receiving your order at
yourcaddy@woolloomooloogc.com
We will arrange for the goods to be returned and either provide a replacement or issue a full refund, including any applicable delivery charges.
