Shipping policy
Shipping Policy
Order Processing Times
We process orders Monday to Friday.
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Orders placed before 12PM (EST) will be shipped the same day.
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Orders placed after 12PM or on weekends/public holidays will ship the next business day.
Shipping Carriers
We ship via ShipBob, using reliable courier services to ensure your order gets to you quickly and safely.
Estimated Delivery Times
Standard delivery times may vary depending on your location. You’ll receive tracking information as soon as your order ships.
| Region | Standard Shipping (Estimated) |
|---|---|
| Australia (Metro) | 2–4 business days |
| Australia (Rural) | 3–6 business days |
| International | Unavailable |
Note: Delivery timeframes are estimates only and may be affected by external factors.
Shipping Rates
Shipping fees are calculated at checkout based on your delivery address, Unless we are offering "Free"shipping.
Order Tracking
You’ll receive a shipping confirmation email with tracking details as soon as your order is dispatched.
Delivery Issues or Delays
If your package is delayed or hasn’t arrived after the estimated time, please contact us at
yourcaddy@woolloomooloogc.com
and we’ll follow up with the carrier directly.
Incorrect Shipping Information
Please double-check your shipping details before placing an order. We are not responsible for packages lost due to incorrect addresses.
